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Do you offer maintenance plans for ongoing roof care?

Yes, we offer maintenance plans for ongoing roof care to keep your roof in excellent condition and prevent costly repairs or replacements. Our plans include regular inspections, cleaning, and minor repairs to extend the life of your roof.

Do you offer roof repair services for membrane roofs?

Yes, we offer roof repair services for membrane roofs to address issues such as seam separation, punctures, or membrane degradation caused by UV exposure, weathering, or foot traffic. Proper maintenance and repairs can prolong the life of your membrane roof and protect your investment.

Can you install a roof with a vegetative roof system?

Yes, we can install a roof with a vegetative roof system that features a layer of living plants and vegetation to provide environmental benefits such as stormwater management, energy efficiency, and biodiversity. Vegetative roofs also improve air quality, reduce urban heat island effects, and enhance the aesthetic appeal of buildings.

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Please note that these answers are for general informational purposes and may vary depending on specific circumstances. It is always recommended to consult with a professional roofing contractor for accurate and personalized advice.
What if I'm not satisfied with the quality of the repairs?

If you're not satisfied with the quality of the repairs, communicate your concerns with your roofing contractor and request that any issues be addressed promptly. Most reputable contractors offer warranties on their workmanship and will stand behind their repairs.

Do I need to provide receipts for repairs when filing an insurance claim?

Yes, it's important to keep receipts for repairs when filing an insurance claim, as they may be required as proof of payment for reimbursement from your insurance company. Be sure to retain copies of all invoices, receipts, and contracts related to the repairs.

Do I need to be present for the insurance adjuster's inspection?

It's not always necessary to be present for the insurance adjuster's inspection, but it can be helpful to meet with the adjuster to discuss the damage and ensure all areas of concern are properly documented.

What if additional damage is discovered during repairs?

If additional damage is discovered during repairs, your roofing contractor can document the damage and communicate with your insurance company to request additional compensation for the necessary repairs.

Can I cash out my insurance settlement instead of making repairs?

Some insurance policies may offer the option to cash out your insurance settlement instead of making repairs, but this may not always be the best option, especially if the damage poses a risk to the integrity of your home. Consult with your insurance company and roofing contractor to determine the best course of action.

What if the insurance adjuster's estimate is lower than the contractor's estimate?

If the insurance adjuster's estimate is lower than the contractor's estimate, you have the right to request a reinspection or dispute the estimate with your insurance company. A qualified roofing contractor can provide additional documentation or evidence to support your claim.

Will filing an insurance claim for storm damage affect my premium?

Filing an insurance claim for storm damage may affect your premium, depending on your insurance company's policies and the frequency of claims. However, most insurance companies understand that storm damage is beyond your control and will not penalize you for filing a legitimate claim.

What if my roof was already in poor condition before the storm?

If your roof was already in poor condition before the storm, you may still be eligible to file an insurance claim for storm damage. However, your insurance settlement may be adjusted to account for the pre-existing damage.

Can I upgrade my roof during the repair process?

Yes, you can upgrade your roof during the repair process, but you may be responsible for covering the additional cost of the upgrades beyond what is covered by your insurance settlement. Discuss your options with your roofing contractor and insurance company.

How long does it take to process an insurance claim for storm damage?

The time it takes to process an insurance claim for storm damage can vary depending on the complexity of the claim, the extent of the damage, and the responsiveness of the insurance company. In general, claims are typically processed within a few weeks to a few months.

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